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31/07/2012

Working conditions in the retail sector

EF/12/41 - TN1109058S



This report examines trends in working conditions and employment status in the retail sector in the EU27 countries and Norway between 2001 and 2010. The considerable expansion of the sector over the past 20 years or so is associated with a transformation in its competitive structure, greater use of technology and changes in the regulatory framework. Large companies now dominate at the expense of the numerous small and micro businesses that once characterised the sector in most countries. One result is a significant decline in the number of self-employed workers and a substantial increase in the number of part-time jobs (many held by women) and non-permanent contracts. These changes have affected career patterns and introduced new risks to employees’ health, especially psychosocial ones. Recent initiatives by the social partners have aimed above all to regulate flexibility and working time arrangements, promote training, reduce the risk of robbery and enhance employee well-being.

author(s): European Foundation for the Improvement of Living and Working Conditions – M. Giaccone, D. Di Nunzi
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